Frequently Asked Questions (FAQs)

What can I rent from Rent The Roo?

We rent an extensive range of home appliances and furniture, including TVs, computers, game consoles, home entertainment systems, stereos, coffee tables, dining tables, fridges, freezers, microwaves, washers, dryers, air conditioners, beds, baby furniture, BBQs, outdoor furniture, fitness equipment, kids play equipment and much, much more.

Why rent instead of buying?

Renting can be a cost effective way to enjoy the latest household items immediately.
In particular, many people choose to rent products such as TVs, home entertainment systems and computers, as rapidly changing technology means new models quickly become outdated.

What’s more, buying appliances and furniture requires you to spend money upfront – something not everyone is able to do. Renting from Rent The Roo allows you to have the product you want whilst renting on a comfortable payment plan.

Which brands do you rent?

When you rent from Rent The Roo, you can choose from all the leading brands. We can even source many lesser-known brands for you depending on availability.

Are all the rental items new?

Yes. Your rental item is always a brand new model.

How do I apply?

Call us on 137 661 and we’ll take care of everything for you.

What ID do I need when applying?

Each applicant needs to pass the standard 100-point ID check before commencing a rental agreement with Rent the Roo. Forms of ID that make up the 100-point ID check may include things such as your drivers license, passport, birth certificate and Medicare card to name a few.

Do I need to pay a bond or deposit?

Yes. We require 2 weeks rent upfront as a deposit for all rentals.

How are the repayments made?

Weekly, Fortnightly or Monthly repayments are made via direct debit from your nominated account.

Are the rental periods flexible?

Yes. Our rental periods are generally 2 or 3 years in length, however we can negotiate short-term agreements with you for less than 2 years.

How much is delivery?

Absolutely nothing. Your item is delivered to your door free of charge.

Do you deliver on weekends?

Yes. We can arrange weekend delivery of your item if required.

What happens if the item breaks down?

In the event that your rental item breaks down or is faulty, we will repair or replace it as required.

Can I end the rental agreement early?

Yes. Please call 137 661 to find out more about our early termination policy.

What happens at the end of the rental agreement?

Once the rental period ceases, the item becomes the property of another family member. ?
Please see our Give-a-way™ page or call 137 661 for more details.

Where are your offices located?

Rent The Roo has offices located throughout Australia, however you can call 137 661 and arrange your rental over the phone. We’ll then deliver the new item to your door free of charge.